Investigator Position

 

THIS POSITION IS LOCATED IN THE SPECIAL OPERATIONS UNIT:

Location: Indiana

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Under the direction of the Supervising Investigator, Division of Investigation (DOI), the incumbent independently conducts the most sensitive, complex, covert surveillance, and diverse administrative, civil, and criminal investigations. The position will record all findings, obtain written and/or recorded evidence, prepare thorough investigative reports, and as needed, testify at legal proceedings and/or hearings.

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Essential Functions:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.

• In performing functions, duties, or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

• Represent C4SEM’s core values of integrity, vigilance, and excellence.

• Independently develop and execute appropriate investigation strategies for assigned investigations.

• Obtain and verify the evidence by interviewing, conducting covert surveillance, and/or through the use of open-source and database information on suspects and witnesses.

• Examine records/data, gather evidence, classify, and differentiate investigative elements.

• Maintain proper evidence chain of custody.

• Assist in identifying trends and recommend corrective action to clients.

• Conduct security risk assessments, workplace violence activities, and crisis interventions.

• Complete investigative reports thoroughly and professionally.

• Establish partnerships and collaborate with law enforcement agencies.

• Testify at hearings and legal proceedings, as needed.

• Serve as the liaison between the client and C4SEM to ensure all inquiries/concerns are addressed confidentially and appropriately.

• All other duties, as assigned.

 

Minimum Hiring Standards:

• Must be at least 21 years of age.

• Must have a reliable means of communication (i.e., email, cell phone).

• Must have a reliable means of transportation.

• Must be a United States citizen.

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Education/Experience:

• Must have a High School Diploma or GED at the minimum. Bachelor’s degree in criminal justice or a security-related field is preferred.

Must have a minimum of three years of experience as an Investigator in either the public or private sectors. Experience with complex criminal, civil, and/or proprietary investigations is preferred.

• Must be willing to participate in the Company’s pre-employment screening process, including drug screening and background investigation.

• Must have a working knowledge of criminal law and criminal justice rules of evidence, about theft/fraud and misappropriation issues.

• Must have hands-on knowledge of current federal/state laws governing investigations, evidence collection and handling, and civil and criminal proceedings.

 

Must possess the following competencies:

• Effective independent judgment/decision-making and problem-resolution skills.

• Able to prepare accurate, clear, and concise reports.

• Excellent communication, both written and verbal, and effective written, verbal, and presentation skills.

• Able to interact effectively at all levels, including management and across diverse backgrounds.

• Able to prioritize and complete multiple assignments simultaneously while preserving the integrity of the investigation process.

• Serve as an effective team member.

• Excellent computer and organizational skills with the ability to work independently.

• Critical thinking, initiative, self-motivation, and attention to detail, are essential components for all candidates.

 

Working Conditions: (Physical/Mental Demands):

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.

• Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.

• Work in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety and the safety of others.

• Exposure to sensitive and confidential information.

• Regular computer usage.

• Ability to handle multiple tasks concurrently.

• Must be able to see, hear, speak, and write clearly to communicate with employees and/or customers.

• Manual dexterity is required for occasional reaching and lifting of small objects and operating office equipment.

• Close and distance vision and ability to adjust focus.

• Frequent sitting, standing, and/or walking, which may be required for long periods, and may involve climbing stairs and walking up inclines and on uneven terrain.

• On occasion, may be required to perform stressful and physical activity.

• Travel, as required.

Conduct various types of investigations and covert surveillance with an emphasis on insurance fraud and insurance claims defense.

• Flexible in work schedules to include working long hours, available to work nights, weekends, and holidays, if needed.

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Note: This job description in no way states or implies that these are the only duties to be performed by employees in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. At a minimum, investigators are required to perform the following functions:

• Investigates Insurance Claims.

• Develops an investigative plan of action.

• Prepares and files detailed investigative reports.

• Prepares written and recorded Statements.

• Processes evidence, prepares court cases and provides legal testimony.

• Conducts in-person interviews.

• Conducts court, public, and private records review

• Writes comprehensive investigative reports.

• Performs miscellaneous job-related duties as assigned.

• Thoroughly complete assigned cases.​

• Testify the collected facts obtained in any hearing or court of law as needed.

• Assist other investigators on challenging cases.

• Make sound judgments both during the investigation and with future handling recommendations.

• Turn in updates, evidence, and report promptly.

• Upload surveillance video upon completion of an investigation.

• The nature of this job requires early hours, long days, and travel into surrounding areas.

• Other duties as assigned.